Agent for WhatsApp
Advanced

Advanced Agent for WhatsApp: Prompts, Controls, and Team Workflow

AOQ Team •
#advanced#prompts#workflow

This guide is for users who already installed the extension and want better consistency, speed, and control.

If you are still in setup stage, start with the beginner guide.

1) Build a Prompt System (Not One-Off Prompts)

Most quality issues come from inconsistent prompting. Use a reusable template:

  • Role: who the assistant should act as
  • Goal: what outcome you want
  • Constraints: length, tone, format
  • Context: message or background details

Example template:

Act as a customer support rep. Goal: acknowledge and provide next action. Constraint: under 45 words, friendly but precise. Context: {incoming message}

2) Create Tone Presets for Repeated Scenarios

Set standard presets for your most common message types:

  • Support confirmation
  • Delay/apology
  • Follow-up reminder
  • Sales qualification response

For fast drafting, use the free reply generator, then refine inside chat.

3) Manage Rate and Queue Pressure

When multiple chats are active, quality drops unless you throttle requests.

Recommended operating rules:

  • Keep prompts short
  • Avoid sending many requests in bursts
  • Set queue threshold alerts for your team
  • Use fallback templates during provider instability

If you hit repeated limits, review Pricing for higher usage tiers.

4) Improve Response Quality with Lightweight QA

Before sending AI output, run a 10-second QA check:

  1. Is the intent answered directly?
  2. Is tone aligned with relationship context?
  3. Is there any factual or policy risk?

This alone reduces rework in high-volume chats.

5) Team Rollout Pattern (Simple and Effective)

Use a 3-phase rollout:

  1. Pilot with 1-2 power users for one week
  2. Lock shared prompt presets and do/don’t examples
  3. Expand to full team with weekly review of edge cases

Common Advanced Issues

Replies are verbose and slow to read

Add hard constraints: max word count and bullet style.

Team replies feel inconsistent

Create shared preset library and enforce tone rules.

Frequent authentication or timeout errors

Use the error troubleshooting guide and run a credential check cadence.

FAQ

Should I optimize for speed or quality first?

For support teams, optimize quality first, then shorten prompts for speed.

How often should prompt presets be updated?

Every 2-4 weeks based on real conversation outcomes.

What metric should I track for advanced usage?

Track first-response quality score and manual edits per AI draft.

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