Core Workflows Updated Mar 28, 2026

Batch Sender

Select contacts, segment the audience, and send consistent outreach without rebuilding the message every time.

What this feature does

Batch Sender helps users send the same campaign logic to multiple contacts in a controlled way.

It is best used for:

  • first outreach
  • follow-up reminders
  • reactivation campaigns
  • segmented sales messaging

How targeting works

Users can target contacts by:

  • explicit selection
  • country
  • customer type
  • lead filters from the lead manager

This keeps segmentation tied to the data already stored in the product.

Why templates matter here

Batch sending is more reliable when the message body comes from a template instead of a one-off draft.

That reduces:

  • inconsistency
  • accidental wording changes
  • operator overhead

Best practice

Do not batch-send to everyone. Narrow the audience first, especially when:

  • the message depends on customer type
  • the message assumes a specific buying stage
  • the message references a previous quote or follow-up

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